News

Recent

airline_agents_logo_on_white.png
Responding to Mandatory Overtime
News

Responding to Mandatory Overtime

The CWA/IBT Association and our CWA Airline Council continue to seek creative ways to ease the pressure on passenger service agents. In order to better manage the amount of mandatory overtime required of agents as the number of travelers increases and the summer storm season arrives, CWA has developed a trial in Reservations based on suggestions from members.

Responding to Mandatory Overtime

together-we-can-end-pandemic.png
Vaccine Rollout and Incentives: What You Need to Know
News

Vaccine Rollout and Incentives: What You Need to Know

President Biden moved the deadline for states to make all adults eligible to get a coronavirus vaccine to April 19. To encourage employees to be vaccinated, American Airlines announced an incentive program that applies to all American Airlines Group employees based in the United States, including those at Envoy and Piedmont.

Vaccine Rollout and Incentives: What You Need to Know

covid-19_health_and_safety.png
Putting Health and Safety First in the COVID-19 Era
News

Putting Health and Safety First in the COVID-19 Era

It’s been a year since the global COVID-19 pandemic began turning our industry and our lives upside down, and CWA airline agents have been on the front lines at stations across the country. Recently we had a chance to talk to some American and Piedmont agents who have been in the trenches, dealing with COVID-19 and other health and safety issues.

Putting Health and Safety First in the COVID-19 Era